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Customer Support Consultant (native Mandarin & English)
Company details
Type of job: RemoteCountry: Thailand
City: Bangkok
Company: SupportYourApp
Company website: https://www.supportyourapp.com
Description of the offer
Passionate about the latest trends in Tech?
What if you had a chance to be a part of the world’s leading Hardware, Software or SaaS solutions? Imagine team-mates who speak 50+ languages and have the most diverse professional and cultural backgrounds.
Join our SupportYourApp team as a Customer Support Consultant to kick-start your carrier in Tech. Get the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe 🌎 Excited? Let’s see what it takes.
What you will do:
- Always be up-to-date with the cutting-edge technology;
- Apply the latest and greatest customer happiness practices;
- Provide support via chats and emails;
- Communicate with developers and other departments of various IT-companies;
- Become a product expert and constantly grow.
Requirements:
- Native Mandarin and English;
- Experience in Customer Service;
- Desire to learn, research, and develop;
- Customer oriented and responsible attitude.
Will be a great plus:
- Experience with CRM systems;
- Experience with native speakers;
- International exchange programs participation.
Benefits:
- Fixed schedule;
- Competitive compensation;
- Enjoy working remotely;
- Paid intensive training and trial period;
- Great management with no bureaucracy;
- Good bonuses for referring friends (referral program);
- SupportYourApp Medical Policy;
- Various sports events and team buildings;
- Occasional business trips.
Who are we?
SupportYourApp is a Support-as-a-Service company that provides customer support services for growing startups and tech companies around the globe. We work with clients from 30+ countries and speak 50+ languages.
We are a family of like-spirited people determined to make the world a happier place, one satisfied customer at a time. We treat our team like our clients, surrounding them with an unlimited care, individual approach, and a wholesome positive experience.
Visit our website: www.supportyourapp.com
How to apply?
Click on the button to get the company email or employment application form.Tags: Customer Support
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