Employment Status: Permanent Full Time (37.5 hours per week)
Compensation: $45,233 – $71,091 per annum
Additional Information: Shift premiums are available:
This position is fully remote.
Reporting to the Contact Centre Team Leads, you will play an integral first-contact role in providing exceptional personalized service to Servus’ network of valued members. You will connect online or by phone to help meet our members personal banking needs. In this role, you will resolve issues, process transactions, and offer sound advice to strengthen their financial situation.
More specifically, the scope of your responsibilities will include, but are not limited to:
To qualify, you will need at least 2 years of successful experience in customer service, sales, or retail banking and your high school diploma.
Although not required, the following education/certificates are valuable assets:
Moreover, we are highly motivated in hiring candidates with flexible schedules, as the position requires day, evening, and weekend shift commitments.
Most importantly, we are looking for candidates with strong multi-tasking, problem solving and communication, who are effortless in building rapport with our customers. If you are a motivated, organized, and detail-oriented person looking for a long-term career growth, then we encourage you to apply!
Working for Servus has outstanding benefits. We offer our employees flexible and practical benefits in addition to competitive salaries and career building opportunities. Some of our benefits include:
Imagine working for an organization that values diversity and inclusivity, and where everyone collaborates for your success. If you want to join a team of community leaders passionate in making an impact, apply now!
What happens next?
Thank you for applying with Servus Credit Union! If you are shortlisted for this opportunity, you will hear from us after the posting closes regarding next steps. Should you require an accommodation during the application and selection process, please contact us at careers@servus.ca with the position and location you are interested in.
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