Business Operations Analyst

A bit about us

PatchRx is on a mission to fundamentally improve the patient experience with taking prescription medication. Our service gives providers a clear understanding of their patients’ medication compliance and enables them to make timely interventions. The increased transparency provided by our platform results in better healthcare outcomes for patients, and a more efficient healthcare system for our country.

We believe that our team is taking part in a historic shift in the way we take medication, understand medication use behavior, and build healthier communities around the world. We’re happy you’re here, we look forward to meeting you!

About the role

We are seeking a highly motivated and experienced Business Operations Analyst to execute high priority initiatives that advance the goals of our fast-growing clinical operations team.

Reporting directly to our Chief Operating Officer, this position will tackle a wide range of responsibilities across the spectrum of strategy and operations, and will include management of projects and strategic execution to improve operations, implement new processes, and creation of dashboarding and data analytics.

The ideal candidate for this role is someone who is known by their peers to move mountains and make progress, no matter the circumstances. They are excited by the ambiguity and opportunity of building an amazing company and team, invigorated by change and are eager to learn and take on unfamiliar responsibilities and do whatever it takes to help us win.

We’re open to a variety of backgrounds, but you will be an excellent candidate if you started your career in strategy consulting or worked on business operations at a high growth startup, especially in healthcare.

Your responsibilities

• Partner with leaders on the Operations team to drive improvements that impact customer growth, revenue, and cost effectiveness
• Build strategic assessments that dictate how we approach our next phases of growth
• Guide the implementation of a tech stack (like a CRM or ERP) to improve operational efficiency
• Leverage data to drive make better decision-making through analytics and dashboarding
• Perform strategic evaluation of new opportunities outside our existing business line

Requirements

Qualifications and background we’d like to see

Must haves:

• BA/BS
• 2-5 years of experience in business operations or consulting
• Advanced analytical thinking and problem solving skills
• Demonstrated ability to design, lead and execute projects with minimal oversight
• Superior verbal and written communication skills
• Proficiency in G Suite and MS Office (Excel, Powerpoint)

Nice to haves:

• Management consulting or early-stage startup experience
• Healthcare domain knowledge
• Preference will be given to candidates in New York City and Tulsa

Benefits

You’ll love working at PatchRx because…

We explore. We believe that exploring the world around us helps us find connections between disparate things and spurs innovation.

We invest in your life. We want to provide you with resources to meet your needs both in and outside of work. We offer fully remote work for those interested, provide up to $1,000 in stipends to make working from home fun and productive, and provide generous PTO, health, vision, dental and HSA benefits.

We want you to grow. We are a team that supports each other’s professional and intellectual growth. You’ll have access to regular opportunities to learn from teammates and invest in your professional development with up to $1,000 per year for employees to pursue paid classes, certifications, and opportunities relevant to your work at PatchRx.

We offer highly competitive compensation packages. Our team is our most valuable asset. We want everyone who works for us to feel fairly compensated for the impact they bring to our mission. That means we allow you the flexibility to adjust the equity to cash ratio in your package while providing full benefits and taking your cost of living into account.