Hello! We are a leading global independent full service social media agency, founded 21 years ago. Our 260+ team members look after some of the world’s largest brands (Visa, Nissan, Dr Pepper). We pride ourselves on our ability to build strong relationships with our clients enabling us to be the voice of their brand on Social.
We believe that brand growth, trust and loyalty is driven through Genuine Human Connection and that social media presents the best opportunity for brands to engage emotionally with their audience.
✔️ Are you a passionate gamer with a keen interest in what happens behind the scenes?
✔️ Do you speak fluent Thai with great English too?
We currently have a great opportunity for a fully remote Gaming Moderator (Thai) to provide core services on one of our biggest gaming brands!
Sound like you? We’d love to talk to you about this opportunity!
As a Gaming Moderator you will protect our client’s brand and make sure their reputation is kept safe at all times; in this position, you are the key in providing a positive gaming experience for all users, while being aware of any potential issues on the gaming platform.
As a core part of the opportunity, you will be reviewing strong graphic images, sound files and written content that may violate the guidelines of the community.
Ideally, we are looking for candidates who have flexibility to work across weekdays, evenings and weekends to cover all project hours. At times, the times may change and the amount of hours you will be required to work may increase or decrease depending on the needs of the projects.
At The Social Element, we place the protection of children at the heart of everything we do. We believe everyone has a responsibility to promote the welfare and safety of all children, regardless of their age, disability, gender identity, race, religion, sex, or sexual orientation. All candidates will have to agree to a criminal background check and provide details for 2 professional referees at the point of accepting an offer of work.
Excellent Thai and English level: As you’ll be moderating content in both languages, it’s a must to have superb reading skills.
Background experience: either engagement, social customer care, localisation, translation, copywriting, moderation, and/or community management, either with a brand or digital agency.
Social Media knowledge: Experience in using either Facebook, Twitter, Instagram, Pinterest, TikTok, LinkedIn and/or YouTube.
A confidence with digital technology: you know the latest trends in social media like the back of your hand.
✨ A self-motivated gaming expert who is comfortable working remotely.
If you have any experience working in the gaming industry that would be amazing!
We operate a BYOD (Bring Your Own Device) Policy which means to carry out this work, your PC will need to meet the following requirements:
Please Note: It is essential to have all IT requirements to qualify for the process and IT policy.
The hiring process for this position will be made up of the following stages:
Online Assessment
Behavioural interview with one of our Talent Team Members
Work according to the company values
Do it Well
Be One Team
Do the Right Thing ✔️
Keep Pioneering
Make Them Smile
Be focused and decisive
Be brave and inspirational
Be rigorous in our approach ️
Be considered and inclusive
Be loud and proud
We are proud to be an Equal Opportunity employer. Our recruitment process is fair, transparent and based on merit, skill and experience related to the role. We welcome applications from diverse and under-represented groups regardless of their background.
We value having divergent thinkers who bring various experiences and viewpoints to the table at The Social Element. We strongly encourage members of underrepresented groups to apply.
We are also able to make reasonable adjustments throughout the full recruitment process so we invite you to identify any additional support that you may require to ensure you are supported throughout the full process.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so even if you feel you don’t fulfil all the requirements, we encourage you to still apply — we’d love to hear from you!
If all this sounds like you, simply upload your CV/resume and a cover letter (or a link to your cover letter video if you prefer). *Make sure to include the following details in your cover letter/video, or we won’t be able to process your application:
***If you would prefer to submit your application in a different format, please feel free to get in touch with us and we will be happy to assist you in any way we can.
We are excited to receive your application! ❤️
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