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Company details

Type of job: Remote
Country: Malta
City: Sliema
Company: MeDirect Malta

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Description of the offer

Interested in redefining the way banking is experienced in Belgium? Why not take part in it? As a 100% digital bank specialising in investments and savings, MeDirect is currently looking for a Customer Service Officer to join our Channels and Customers experience team.

Training opportunities are provided.

Duties and responsibilities:

• Attracting new customers by answering incoming calls and responding to customer emails
• Responding and resolving customer queries and escalating technical issues, whilst finding and explaining the best solution to solve the problem
• Providing customers with information about the Bank’s products and services
• Following up on customers’ instructions including payments, placement of trades, transfer of investment portfolios, and account opening and closure

Required knowledge, skills and experience:

• Good communication in Dutch(French will be considered an asset )
• Verbal and written basic communication skills in English is a must
• Previous experience in a Customer Service role will be considered an asset

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How to apply?

Click on the button to get the company email or employment application form.
Apply on home page

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Tags: Customer Support