Meet Gorgias, the customer service platform designed for ecommerce merchants, and built to provide amazing experience to shoppers at scale on Shopify, BigCommerce, and Magento. Our product empowers merchants to manage all their customer service in one place over email, live chat, voice, Facebook, Instagram, Twitter, and SMS.

Everything we do is for our customers, and we’re currently serving over 12,000+ ecommerce merchants, including : Steve Madden, Timbuk2, Decathlon, and Sports Illustrated. They love us for our innovative product, our focus on their ecommerce needs, and, of course, our lightning-fast customer service response time.

We raised $25 million in our Series B round in December 2020 and $30 million in our Series C round in 2022. We more than doubled in size in every meaningful way: annual recurring revenue, the size of our customer base, and the size of our Gorgias team, for starters.

We’re still growing fast and looking for new teammates who want to grow with us.

Part-Time Office Manager

A dynamic, detail-oriented, and highly organized professional, is sought to join our team as a Part-Time Office Manager, working 8-16 hours per week. The ideal candidate will be responsible for maintaining the smooth operation of our office.

What You’ll Do

• Overseeing office activities and ensuring that all tasks are completed efficiently and effectively
• Maintaining office supplies and equipment and ordering new supplies as needed
• Coordinating with other departments to ensure that the office runs smoothly and efficiently
• Shipping, management, and reception of computers for our collaborators in Europe
• Performing general administrative tasks
• Working with Volum, our service provider for the office, make the appropriate requests and follow-up to keep the office clean and organized
• Planning and coordinating social events for the Paris office
• Ordering snacks, coffee, and refreshments for the office

Must-Haves

• Flexible on-site availability – Able to be physically present in our Paris office located at 100 Rue Lafayette, 75010, Paris, 1-2 days per week as required.

Who You Are

• Relevant experience in office management or similar administrative role (or equivalent transferable skills)
• Pro-active and with a lot of common sense
• Strong organizational and time management skills
• Excellent communication and interpersonal skills
• Ability to prioritize tasks and manage multiple responsibilities at once
• Proficient in Google Suite, Notion, Asana, and Slack
• Strong attention to detail and accuracy
• Ability to maintain confidentiality
• Experience with social event planning and coordination

If you are a motivated and highly organized individual with a passion for making a positive impact in a fast-paced office environment, we would love to hear from you! This is a part-time position with 8 – 16 hours per week.

Why join us?

We’re among the fastest-growing startups in the eCommerce ecosystem

We’ve built an extremely efficient go-to-market engine

Work with a talented team you’ll learn a lot from

Join a company where automation and good & clean data are core beliefs shared by all

Here is an interview with one of our team member’s experiences from our most recent company retreat to Cancun!

More cool things to know about Gorgias…

• Raised our Series C for $30M in 2022: TechCrunch Article ⬅️
• We went from 0 to 10,000+ merchants using our platform since 2016
• We have a 4.7 rating on Glassdoor & 4.7 Comparably culture score
• What our customers are saying: apps.shopify.com/helpdesk#reviews
• Other positions: gorgias.com/about-us/jobs
• Discover the Gorgias Platform
• Learn about our Compensation Policy

Gorgias ensures equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, veteran status, or any other characteristic protected by law.

Gorgias is committed to the full inclusion of all qualified individuals and will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact accommodation@gorgias.com