Marketing Community Manager – Remote Work – UK Based Only Freelance

JamPot is a leading fractional support business, providing the highest calibre of contractors that complete exceptional work for our clients. Premium and quality are what we pride ourselves on, we’re fair, consistent and you will be treated with the up-most respect, we strongly believe that if our contractor’s are respected, this ripples down to the service our clients receive. You’ll have clear, open communication at every stage when working with us. We can’t wait to meet you!

We are currently looking for a talented and passionate Community Manager with a focus on marketing to join our team on a freelance basis. As a Community Manager Marketing, you will be responsible for building and engaging our online community, driving brand awareness, and implementing effective marketing strategies. This is a remote position open to candidates based in the UK.

Responsibilities

• Develop and implement community engagement strategies to drive brand awareness and strengthen brand loyalty
• Create engaging content for social media channels, blogs, and other community platforms
• Monitor and analyze community feedback, trends, and insights
• Manage and moderate online communities to ensure a positive and inclusive environment
• Collaborate with marketing team to develop and execute effective marketing campaigns
• Coordinate with influencers and brand ambassadors to amplify brand presence
• Support customer service efforts by addressing customer inquiries and issues in a timely and professional manner
• Stay up-to-date with industry trends and best practices in community management and digital marketing
• Execute new ways of working, utilising the latest softwares and models disruption the community management industry.

• Proven experience as a Community Manager, Social Media Manager, or similar role
• Strong understanding of social media platforms and community management best practices
• Excellent written and verbal communication skills
• Ability to create engaging and compelling content
• Experience with social media analytics and reporting tools
• Ability to analyze data and derive actionable insights
• Knowledge of digital marketing principles and techniques
• Ability to work independently and remotely
• Excellent interpersonal and relationship-building skills
• Passion for community building and fostering engagement
• Registered with the Information Commissioners Office (ICO) – This can be arranged at point of job off.
• Freelancer Professional Indemnity Insurance – This can be arranged at point of job offer.
• Experience with email marketing tools and strategies
• Experience with customer service and support
• Familiarity with content management systems (CMS)
• Ability to manage multiple projects and meet deadlines
• Creative and innovative mindset
• Understanding of SEO principles and best practices
• Experience with influencer marketing
• Strong understanding of branding and brand voice

You will be working as a contractor under the JamPot Support Limited company name, therefore you are not a direct employee and only work as a contractor for our business.

The benefit of this structure means, all of our clients sign contracts directly with JamPot Support Limited and not you as the Contractor, therefore you are protected as a remote contractor as JamPot take care of the client service side of the function.

We are currently undertaking market research to determine to determine the pay offered for this role and will talk with you openly around your personal earning experience and expectations. This will enable us to work with our client to ensure a fair renumeration is agreed for both parties.