Tag Archives: Information technology (IT)


Solution Architect, DocuSign


Publiremote digital nomad

About NeuraFlash:

We are a leading AI and Consulting Partner of Amazon & Salesforce obsessed with helping our customers transform their contact centers with AI Powered Experiences.

Our expertise spans across the Amazon ecosystem with Amazon Connect, Lex & Contact Lens and Salesforce ecosystem with Service Cloud Voice, Einstein Bots and Digital Channels, Service Cloud, Field Service, CPQ, MuleSoft, and Einstein Analytics.

We are experts in building experiences grounded in data that transform and optimize the employee and customer journey.

What sets NeuraFlash apart?

Join NeuraFlash, where growth is not just a goal, but a way of life! Since our inception in 2016, we’ve been on a rocket ship, soaring to an average of 35%+ growth year over year. This rapid expansion has unlocked a world of exciting career opportunities for our team.

Imagine stepping into the heart of innovation, working with cutting-edge technologies like Salesforce, GenAI, and Amazon. Here, you won’t just keep pace with the industry; you’ll set it!

But growth isn’t just about the company; it’s about you. At NeuraFlash, we believe in endless learning. Our technical boot camps are your gateway to mastering new skills and technologies. Whether you’re diving into GenAI or conquering Service Cloud Voice, we’ve got your back.

Our success is rooted in the satisfaction of our customers, and our exceptional CSAT score reflects that. Join our team, and you’ll play a pivotal role in leading these impactful initiatives, contributing to meaningful change.

We are committed to nurturing positive working relationships, enabling us to harness the full potential of our team and drive success collectively. Through annual meet-ups in North America and India, as well as quarterly events online or in various regions, you’ll build strong, cross-border relationships with teammates around the world.

Ready to become part of the NeuraFlash team? Let’s redefine growth and innovation together!

You will:
  • Act as a “thought leader” for our customers. Implement and oversee the quality of our deliverables and effectively manage the team and day-to-day relationships to ensure exceptional performance across customer engagements
  • Drive innovation in the areas of solution delivery capabilities, enterprise delivery methodology and reusable assets
  • Provide executive level Business Consulting and Pre-Sales support
  • Work hand-in-hand with our Sales team on consulting and pre-sales activities
  • Advise our customers of solution tradeoffs to assist in the cost / benefit analysis, taking into account business process, architecture and IT operating model
  • Contribute to NeuraFlash at a leadership level, be an advocate of our brand, and help NeuraFlash grow and scale
  • Acquire and maintain all applicable DocuSign Certifications
  • Travel up to 25% for customer projects and company events
  • Be a NeuraFlash evangelist in the Docusign Community, and help us cultivate a company culture of success (company and personal) and fun
REQUIREMENTS
  • 8+ implementations experience of Ironclad or DocuSign
  • Prior experience as a Solution Architect with Ironclad or DocuSign
  • 5+ years of experience selling and delivering business solutions on the Ironclad or DocuSign platforms; demonstrated ability to speak to the delivery approach(es) and considerations for different sizes and scales of projects and clients across CLM solutions
  • 3+ DocuSign and/or Ironclad certifications
  • Experience in all phases of services delivery, software development, and testing life cycles
  • Expert at project delivery, including all aspects of program management and the SDLC
  • Experience in management of established technology and product departments with mature program management processes and standards for both Agile and Waterfall project methodologies
  • Experience with building out project and program teams and organizing programs for success
  • Demonstrated track record of writing SOWs, reviewing proposals with clients and negotiating contracts
  • Expert business operations experience (e.g., invoicing, SOW, margins, utilization)
  • Background or relevant education in Operations, Legal, and Contracting
PREFERRED SKILLS
  • Outstanding verbal and written communication skills to audiences of all levels including client-facing skills
  • Passion for building software solutions with state-of-the-art technology
  • Eager to embrace challenging situations and enjoys solving complex problems
  • Excellent mentoring and leadership skills
  • Proven ability to work cross-functionally
What’s it like to be a part of NeuraFlash?
  • Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, our India office, or you’re one of over half of our NeuraFlash Family who work remotely, we’re focused on keeping everyone connected and unified as one team.
  • Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don’t mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients.
  • Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done
  • Collaboration: You have a voice here!  If you work with a team of smart people like we do, it’s a no-brainer to take suggestions and feedback on how to keep NeuraFlash thriving.  Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small.
  • Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don’t forget to slow down and celebrate the big things and the small things together.

Location: NeuraFlash strives to provide you with the flexibility to work in the location that makes the most sense for your lifestyle. For those that prefer an office setting, this role may be based in any of our hub locations within the United States, and India. If you prefer to work from your home, we can accommodate remote locations anywhere in the United States for our U.S. based employees, anywhere within British Columbia and Ontario for our Canadian employees, and anywhere within Colombia for our Colombian based employees!


Marketing Data Analyst


translator

Marketing Data Analyst
Glendale, CA / New Albany, OH/ Remote Opportunity

Reveleer is a healthcare data and analytics company that uses Artificial Intelligence to give health plans across all business lines greater control over their Quality Improvement, Risk Adjustment, and Member Management programs. With one transformative solution, the Reveleer platform enables plans to independently execute and manage every aspect of enrollment, provider outreach and data retrieval, coding, abstraction, reporting, and submissions. Leveraging proprietary technology, robust data sets, and subject matter expertise, Reveleer provides complete record retrieval and review services so health plans can confidently plan and execute risk, quality, and member management programs to deliver more value and improved outcomes.

We are seeking a highly analytical and detail-oriented Marketing Data Analyst to join our team. In this role, you will be responsible for building and managing targeted audiences, segmenting customer lists, and analyzing campaign performance data to optimize our marketing strategies. Your insights and expertise will drive data-driven decision-making, enabling us to deliver more personalized and effective marketing campaigns. The ideal candidate has a passion for data analysis, is committed to improving marketing performance, and thrives in a fast-paced, mission-driven environment.

RESPONSIBILITIES:

  • Build and manage targeted audience segments for marketing campaigns based on customer behavior, demographics, and engagement data.
  • Analyze marketing campaign performance, providing actionable insights to optimize future strategies and improve ROI.
  • Maintain and update customer data in the CRM, ensuring accuracy and efficient segmentation for personalized marketing efforts.
  • Collaborate with marketing teams to develop data-driven strategies that enhance targeting, messaging, and overall campaign effectiveness.
  • Create and maintain detailed reports on key marketing metrics, tracking trends and identifying opportunities for optimization.
  • Continuously monitor and refine audience lists and segmentation criteria to increase the relevance and efficiency of marketing communications.
  • Conduct research to enhance and expand contact and account lists, ensuring that they are up-to-date and aligned with target audience profiles for more effective marketing outreach.
  • Regularly inform key stakeholders on marketing campaign performance to ensure alignment and decision making on data-driven marketing strategies.

QUALIFICATIONS:

  • 1-3+ years in a marketing data management, data analytics, or related role, with a strong focus on audience segmentation and campaign analysis.
  • Bachelor’s degree in marketing, data analytics, business, or a related field.
  • Proficiency with CRM and marketing automation platforms (e.g., HubSpot, Salesforce, Marketo) and data visualization tools (e.g., Tableau, Power BI).
  • Strong analytical skills with the ability to interpret complex data sets and provide actionable insights.
  • Advanced Excel skills and experience with SQL or similar query languages for data extraction and manipulation.
  • Excellent communication and collaboration skills, with the ability to work cross-functionally with marketing, sales, and product teams.
  • Strong attention to detail and organizational skills, with a focus on data accuracy and compliance with privacy regulations
  • Previous experience at a high-growth B2B SaaS company preferred.
  • Willingness and ability to travel for industry events, company meetings, or team collaboration, as needed to support marketing initiatives.

ABOUT YOU:

  • You are analytical with a passion for turning data into actionable insights.
  • You are a proactive problem solver.
  • You are adaptable and comfortable working in a fast-paced environment.
  • You are detail-oriented and thrive in ensuring data accuracy.
  • You are a collaborative team player.

WHAT YOU’LL RECEIEVE:

  • Competitive pay
  • Medical, Dental and Vision benefits including HSA/FSA
  • 401k with Employer Match
  • 100% paid short term and long-term disability insurance
  • PTO plan and 10 paid company holidays

SALARY RANGE: $70,000 – $100,000 / annually

Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

Reveleer E-Verifies all new hires.

Reveleer is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or genetic information, in compliance with applicable federal, state and local law.


Growth Marketer


Growth Marketer

 

Company Description

Founded in 2020, QuoIntelligence is Europe’s fastest growing startup in the field of Cyber Threat Intelligence. Headquartered in Germany, and incorporated in Italy and Spain, we provide companies and institutions with game-changing expertise in the fight against cybercrime.

 

Job Description

We are looking for a Freelance Growth Marketer to join our team for an initial 2–4 month project (15-20h/week). The role will focus on driving rapid and sustainable growth through data-driven experimentation and innovative marketing strategies. You will be responsible for implementing multi-channel campaigns that generate high-quality leads and improve conversion rates, ultimately contributing to customer acquisition, retention, and revenue growth.

What you’ll do

  • Design and implement growth plans that align with short-term performance goals and longer-term business objectives, with a primary focus on Top of Funnel (ToFu) growth
  • Use data to track and analyze the performance of campaigns, making informed decisions and optimizations to improve conversion rates and ROI.
  • Continuously experiment with different growth tactics, such as A/B testing for ads, landing pages, and email campaigns to find the most effective solutions for scaling acquisition.
  • Develop and manage campaigns across multiple platforms, including Google Ads, LinkedIn, paid social, email, content, and SEO, to ensure a cohesive and integrated approach to growth.
  • Implement low-cost, high-impact growth tactics aimed at quick, sustainable wins. Use creative approaches to solve marketing challenges and drive immediate results.
  • Beyond acquisition, work to optimize user flows and engagement strategies that retain customers, increasing LTV and reducing churn.
  • Focus on conversion rate optimization (CRO) by refining user journeys, landing pages, and content that resonates with target audiences, driving higher engagement and leads.

 

Qualifications
  • Proven experience as a Growth Marketing Specialist or similar role within a B2B SaaS environment.
  • Expertise in developing and managing performance marketing campaigns (PPC, SEO, paid social, and email marketing) with a track record of driving rapid growth.
  • Strong analytical skills and experience using tools like Google Analytics, HubSpot, and A/B testing platforms to make data-driven decisions.
  • Familiarity with growth hacking techniques and an ability to think creatively to solve marketing challenges.
  • Experience in optimizing conversion funnels and driving customer acquisition.
  • Based in the European Union.

 

Additional Information

Freelance Reporter – Cybersecurity Law Report


Cibersecurity

The Role:
The Cybersecurity Law Report has an immediate opening for an experienced, enthusiastic writer and editor to join the team on a freelance basis.
The Cybersecurity Law Report (www.cslawreport.com) is the leading information resource focused on the legal, regulatory, compliance and operational aspects of data privacy and cybersecurity. Our subscribers – key decision-makers at multi-national companies and at law firms – rely on us to help them define best practices, mitigate regulatory risk and perform their day-to-day jobs more effectively.
Along with its sister products that are part of the Law Report Group – the Hedge Fund Law Report (www.hflawreport.com), the Private Equity Law Report (www.pelawreport.com) and the Anti-Corruption Report (www.anti-corruption.com) – the Cybersecurity Law Report combines vigorous reporting and proprietary legal analysis to generate actionable intelligence on critical business issues. We are part of ION Analytics, owned by ION Group, a global provider of trading, analytics and risk management solutions to financial institutions and others.

 

Key Responsibilities:
  • Researching and writing articles of various types – including our feature thematic, Q&A, analysis and webinar/panel coverage articles – based on extensive interviews of and other interactions with industry experts. Articles typically address developments in the field (i.e., regulation, laws, breaches, settlements, guidelines, etc.), best practices for the industry and other topics relevant to our subscribers;
  • Expectation of submitting approximately two in-depth articles per month;
  • Identifying article topics, themes, trends and ideas that are central to the day-to-day business practices of our subscribers – primarily through engagement with sources and secondarily through reading, viewing webinars and other information gathering;
  • Editing articles (separate rate) for publication, including articles submitted by outside contributors;
  • Developing and maintaining relationships with key industry participants with the goals of: understanding the “pain points” experienced by practitioners (particularly CPOs, CISOs, GCs and CCOs), cultivating sources for articles, and gathering industry intelligence.

 

Required Skills, Qualifications and Experience:
  • Strong command of privacy and cybersecurity laws and regulations, evidenced by at least three years of paid, long-form (i.e., 3,000+ word) reporting experience dealing with related issues;
  • Juris Doctor or equivalent law degree preferred, but not required;
  • Excellent reporting, writing, research, organizational and analytical abilities, with a demonstrated capacity to consistently create engaging, thorough, sophisticated articles under deadline that require minimal editing;
  • Strong organizational skills and attention to detail; and
  • Excellent proofreading skills.

 

Salary Range: 
The estimated rate is $750 to $1000 per article, depending on experience and type of article.
About us
We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world.
• Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk.
• Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure.
ION is a rapidly expanding and dynamic group with 13,000 employees and offices in more than 40 cities around the globe. Our ever-expanding global footprint, cutting edge products, and over 40,000 customers worldwide provide an unparalleled career experience for those who share our vision.
ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business.
ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.

Expert Online SAT / Test Prep Tutor


marketing remote job

​​$40.00/hr. Negotiable 

Job Type: Contract

Learner Education is actively hiring enthusiastic Expert SAT Tutors who are passionate about helping students succeed.

Location: Remote

Hours: Set your own schedule

Pay: $40.00/hr. negotiable

Requirements

Requirements:

  • Bachelor’s degree required
  • Degree from a prestigious university
  • 3+ years of professional tutoring/teaching experience
  • 1+ years of professional online tutoring/teaching experience
  • Must be able to tutor all sections of the SAT
  • Must provide test prep related references on resume
  • Fast, reliable internet connection
  • Own a computer/laptop, stylus pen, and headphones
  • Professional, quiet environment conducive to conducting tutoring sessions
  • U.S.-based bank account and SSN
  • Strong subject matter expertise in the areas they will be teaching
  • Excellent communication and interpersonal skills
  • Must have at least 10 hours of weekly availability, primarily M-Th in the afternoons and evenings

Benefits

Why Learner?

  • Access to a supportive community of tutors for collaboration and growth
  • Professional development opportunities to enhance your skills and expertise
  • High-quality customer opportunities to expand your tutoring portfolio
  • Late cancellation policy ensuring compensation for session cancellations within 24 hours
  • Retain 100% of your hourly rate
  • Competitive pay compared to other industry competitors – Negotiable pay starting at $40/hour for SAT / Test Prep, and $25/hour for Academic Subjects

If you’re passionate about education and ready to make a difference in students’ lives, we invite you to join our team at Learner. Apply now and be a part of our mission to accelerate learning for all!
Learn more and apply at Learner.com/careers

 

About the company

We care about students. We care about educational professionals. We care about inspiring people and changing the way people think about education.
‍
Whether your student is at the top of the class, struggling to keep up, or somewhere in between – Learner has you covered.
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The tutors we work with all pass a rigorous screening and vetting process. We require a high level of subject-matter expertise, plus the ability to inspire students in a remote learning environment.
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Your student’s learning plan is fully customized from the start. Our Academic Counselors consult with you to find the right match for your student with one of the world-class tutors we work with.
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Learner was founded by educators who believe that positive educational outcomes are achieved when you combine mastery with passion.


Senior Machine Learning Engineer: Ranking Team


engineer remote job publiremote

Constructor is the only search and product discovery platform tailor-made for enterprise ecommerce where conversions matter. Constructor’s AI-first solutions make it easier for shoppers to discover products they want to buy and for ecommerce teams to deliver highly personalized experiences that drive impressive results. Optimizing specifically for ecommerce metrics like revenue, conversion rate and profit, Constructor generates consistent $10M+ lifts for some of the biggest brands in ecommerce, such as Sephora, Petco, home24, Maxeda Brands, Birkenstock and The Very Group. Constructor is a U.S. based company that was founded in 2015 by Eli Finkelshteyn and Dan McCormick. For more, visit: constructor.io.

Requirements

The Ranking team, within the Machine Learning chapter, plays a central role in implementing algorithms that optimize our customers’ business KPIs like revenue and conversion rates. We focus on metrics over features, supplying our ranking algorithms with powerful capabilities that bring value to our customers.

The team is cross-functional, consisting of ML, BE, and FE engineers as well as designers. As a member of the ranking team, you will be encouraged to use world-class analytical, engineering, and machine learning techniques on big data to scale our ranking algorithms. The Ranking team owns all stages of product ranking for Constructor’s Search, Browse, and Autocomplete experiences, including base ranking, ML ranking, personalization, and ranking explanation.

A primary focus of the Ranking team is to develop a high-quality ranking system that satisfies business needs and accounts for behavioral user patterns. Related to that focus, the Ranking team owns:

  • An online high load distributed REST based ranking service deployed in the cloud and developed in the Python programming language, receiving around 55 million requests a day.
  • Offline Data Pipelines that are used for data processing (Python, Spark/Databricks), ML model training and model signals delivery (e.g. Feature Store), Ranking configuration for any given customer
  • Ranking Quality monitoring tools to measure relevance, personalization, attractiveness, diversification, and other quality signals.

Challenges you will tackle

As a Machine Learning Engineer on the Ranking team, your primary focus will be to enhance the quality of our ranking systems, ensuring that search, browse, and autocomplete experiences are highly relevant, personalized, and diverse. You will work on building state-of-the-art ranking algorithms that improve user experience and drive critical business metrics such as conversion, user engagement, and revenue growth.

In addition to improving ranking quality, you will ensure that our solutions can be deployed in real-time environments, handling high-throughput requests efficiently while maintaining low-latency performance. Our ranking system processes thousands of requests per second, and maintaining both quality and speed is essential for our global customers, who rely on fast, accurate results.

The job can consist of, but is not limited to:

  • Design and Develop ML-Based Ranking Solutions: build, deploy, and optimize machine learning models to enhance search engine ranking systems, driving improvements in key business metrics such as conversion, engagement, and user satisfaction.
  • Improve Ranking Quality: analyze ranking performance and identify gaps in search, browse, and autocomplete experiences, focusing on relevance, personalization, attractiveness, diversification, and other quality signals.
  • Innovate and Optimize Ranking Algorithms: proactively propose new machine learning models, algorithms, and features to advance the ranking pipeline, improve ranking quality, and meet evolving business needs.
  • Collaboration with Cross-Functional Teams: collaborate with technical and non-technical business partners to develop / update ranking functionalities (both within and outside the team)

 

Requirements

Hard skills

  • At least 4 years of experience with Python for machine learning and backend development.
  • At least 4 years of experience developing, deploying, and maintaining machine learning models with a strong focus on ranking systems for search, recommendations, or similar applications.
  • Experience in large-scale ML model training, evaluation, and optimization, with a focus on real-time inference and serving.
  • Experience with big data frameworks such as Spark for processing large datasets and integrating them into ML pipelines.
  • Proficiency in using tools like SQL, PySpark, Pandas, and other frameworks to extract, manipulate, and analyze data
  • Experience with data pipeline orchestration tools like Airflow or Luigi to manage and automate workflows for ML training and signal delivery.
  • Experience working on ranking algorithms that optimize metrics such as relevance, conversion rates, personalization, user engagement, RPV is a plus.

 

Soft skills

  • Experience collaborating in cross-functional teams.
  • Experience leading projects to success
  • Excellent English communication skills.
  • Enjoy helping others around you grow as developers and be successful
  • Pick up new ideas and technologies quickly, love learning and talking to others about them
  • Love to experiment and use data and customer feedback to drive decision making

 

Benefits

  • Compensation: base range of 90-110k USD + stock options + work from home bonus
  • Fully remote team – choose where you live
  • Work from home stipend! We want you to have the resources you need to set up your home office
  • Apple laptops provided for new employees
  • Training and development budget for every employee, refreshed each year
  • Parental leave for qualified employees
  • Work with smart people who will help you grow and make a meaningful impact

 

Diversity, Equity, and Inclusion at Constructor

At Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group. Studies have shown that women and people of color may be less likely to apply for jobs unless they meet every one of the qualifications listed. Our primary interest is in finding the best candidate for the job. We encourage you to apply even if you don’t meet all of our listed qualifications.


Advisor, IT


Information Technology

We are seeking a strategic and experienced Fractional Director of IT (up to 10 hours / week) to lead our internal IT strategy with a strong emphasis on security and compliance. This role focuses on developing IT strategies that align with our business objectives, enhancing operational efficiency, and strengthening our security posture. The ideal candidate will have extensive experience in IT leadership, particularly in security management, AWS cloud services, and familiarity with SOC 2 compliance.

Strategic IT and Security Planning

  • Enhance and influence a comprehensive IT strategy that supports Perch’s long-term business goals, with a primary focus on security and compliance.
  • Review security best practices across all IT planning and operations, ensuring alignment with SOC 2 standards.
  • Identify opportunities for technology-driven improvements and innovations that enhance security and operational efficiency.
  • Leverage AWS services to optimize our cloud infrastructure for scalability, reliability, and security.

Security Governance and Compliance

  • Set and enforce security policies, procedures, and standards to ensure data integrity, confidentiality, and compliance with relevant regulations.
  • Review and advise on robust security measures across systems, data, and applications to protect against threats and vulnerabilities.
  • Conduct regular security assessments and audits to identify and mitigate risks.

AWS Cloud and Infrastructure Management

  • Oversee the assessment and enhancement of Perch’s AWS cloud infrastructure, ensuring it meets current and future business demands.
  • Implement best practices for cloud security, including identity and access management, encryption, and network security.
  • Evaluate and recommend AWS services and tools that can improve operational efficiency and security.

Endpoint and Asset Management

  • Develop and implement an endpoint management strategy for team hardware, ensuring devices are secure and compliant.
  • Oversee the asset management and inventory strategy, including hardware acquisition and lifecycle management.
  • Guide the team in implementing remote deployment and management solutions for devices in a fully remote environment.

Collaboration and Leadership

  • Work closely with the Director of Engineering to ensure security is integrated into the software development lifecycle and product development processes.
  • Collaborate with the executive team and department heads to understand technology and security requirements, providing effective solutions.
  • Provide leadership and guidance to IT staff and cross-functional teams, fostering a culture of security awareness and ownership.

IT Service Management (ITSM)

  • Define and implement Perch’s IT Service Management strategy, aligning IT services with business needs.
  • Establish IT governance and change control processes as needed.
  • Define and track health metrics to measure the effectiveness and efficiency of IT services.

Process Improvement and Documentation

  • Analyze current IT and security processes to identify inefficiencies and vulnerabilities.
  • Recommend and implement improvements to enhance security, productivity, and reduce costs.
  • Ensure thorough documentation of IT policies, procedures, and infrastructure configurations.

Risk Management and Incident Response

  • Develop and maintain an incident response plan to address security breaches and other emergencies promptly.
  • Improve disaster recovery and business continuity plans to minimize downtime and data loss.

Requirements

Education and Experience

  • Minimum of 10 years of experience in IT leadership roles with a strong focus on security management and strategic planning.
  • Proven experience in AWS cloud services, including architecture, deployment, and security.
  • Demonstrated experience in SOC 2 compliance efforts and familiarity with relevant standards.
  • Relevant certifications such as CISSP, CISM, AWS Certified Solutions Architect, or similar are highly desirable.

Skills and Competencies

  • Strategic Thinking: Ability to develop long-term IT and security strategies aligned with business goals.
  • Security Expertise: Deep understanding of cybersecurity principles, threats, vulnerabilities, and mitigation strategies.
  • AWS Proficiency: Strong knowledge of AWS services and best practices for cloud infrastructure and security.
  • Leadership: Proven ability to lead and motivate cross-functional teams, fostering a culture of ownership and continuous improvement.
  • Communication: Excellent verbal and written communication skills; adept at conveying complex technical and security concepts to non-technical stakeholders.
  • Problem-Solving: Strong analytical skills with a solutions-oriented mindset.
  • Ownership: Demonstrated sense of responsibility and accountability for projects and outcomes.
  • Collaboration: Ability to work effectively with diverse teams and stakeholders.

Personal Attributes

  • Solution-Oriented: Proactive in identifying challenges and implementing effective solutions.
  • Strong Communicator: Able to articulate ideas clearly and build consensus.
  • Adaptable: Comfortable working in a fast-paced, dynamic, and fully remote environment.

Innovative: Open to new ideas and encourages creative approaches to problem-solving.

Benefits

  • Competitive salary and benefits package.
  • Flexible working hours and remote work options.
  • Opportunity to work with a passionate and talented team.
  • Chance to contribute to the growth and success of an innovative technology company.

Senior Digital Consultant


Digital Consultant

We are currently looking to add a Senior Digital Strategy Consultant to our Customer Consultancy team, to help customers achieve their business and digital objectives by leveraging modern software capabilities and digital best practices. This role requires a combination of creative, strategic and analytical skills to facilitate stakeholder engagement workshops and define web solutions, recommendations and roadmaps for customers who are typically heads of digital, IT or web managers within large organisations.

The ideal candidate will have prior digital strategy, web agency or consulting experience in a similar role. You will have exceptional communication, relationship management and commercial skillsets with a focus on achieving the best outcomes for Squiz and our customers.

 

About the role: 

As a Digital Strategy Consultant you will be responsible for:

  • Understanding and prioritising customer needs and pain points in relation to digital experience design, delivery and management
  • Designing, planning and facilitating stakeholder engagement and discovery workshops
  • Transforming big ambitions into clearly articulated and actionable roadmaps and presentations
  • Identifying opportunities to leverage the Squiz Digital Experience Platform (DXP) capabilities (e.g AB testing, personalisation, portals, forms and data capture) and other tools within the customer’s wider ecosystem to improve their digital experiences
  • Inspiring customers with opportunities to deliver industry-leading web solutions alongside a clear path to execution
  • Identifying the resources, activities and technologies required to implement solutions (or proactively engaging with stakeholders to define this)

For this role, we ask that you have the following experience and traits:

  • Previous consulting or digital advisory-related experience: consulting, design or digital agency
  • Workshop design and facilitation from senior to operational stakeholders
  • Demonstrate critical and strategic thinking capabilities
  • Excellent written, verbal and visual communication skills (proficient in creating visually engaging PowerPoint or Google Slides presentations)
  • Presence and professional presentation for customers
  • Strong organizational skills and attention to detail
  • Experience conducting research, surveys, or interviews, and gleaning insights from data
  • Ability to steer cross-functional teams to achieve shared outcomes
  • Able to work to deadlines and deliver high-quality work in a timely manner.
  • Client management experience
  • Pragmatism over purity
  • Intellectual curiosity and solution-orientated approach
  • Is passionate about digital solutions
  • Commercial acumen

Nice to have

  • Ability to produce high-level prototype solution concepts using software like Figma
  • Experience working within or with government, higher education, telcos, financial services and utilities industries.
  • Quantitative research and analysis experience.
  • Familiarity using Customer Relationship Management (CRM) tools
  • Experience preparing proposals, pitches and high-level quotes and estimates
  • Designing, planning and facilitating stakeholder engagement and discovery workshops

Who we are:

Squiz helps organisations improve the services they offer online and, in turn, the lives of the people that matter to them; building portals for students, websites for citizens, intranets for employees, and much more.

Headquartered in Australia, with 370 staff members scattered across our international offices in the USA, United Kingdom, Poland and New Zealand.

We’re looking for people like you, who want to be a part of this journey of reinvention as we build an amazing Global SaaS product business, with the experience and enthusiasm to use amazing technology in new and creative ways.

Why work for Squiz?

You’ll work with some of the most intelligent and down to earth people you’ll ever meet: we are made up of a diverse range of passionate people who love challenging the status quo. Every day is different, but what is constant is we enjoy what we do.

Squiz has a flexible working policy: We encourage our teams to embrace flexibility in how their team members manage where and how they work. We want you to be able to work in a way that drives productivity, efficiency and outcomes; along with connection and collaboration.

We celebrate diversity and unite on the elements of our company DNA, starting every customer conversation with “why?” to understand their needs, working hard to find a way to overcome every challenge, and fighting for better outcomes with the work we do; all while checking our egos at door, not taking ourselves too seriously and having fun along the way

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant

Recruitment Agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Squiz is not responsible for any fees related to unsolicited resumes.


Technical Writer


writer

Maveris is an IT and cybersecurity services company committed to helping organizations create secure digital solutions to accelerate their mission. We are Veteran-owned and proud to serve customers across the Federal Government and private sector. We have an opening for a full-time, permanent Technical Writer to join our talented, dynamic team in support of a large Federal Government customer.

Veterans are encouraged to apply. 

The Technical Writer will support the Department of Veterans Affairs by providing technical and programmatic support services to include development, maintenance, enterprise architecture, and administrative engineering support.

Duties

As a Technical Writer supporting Maveris programs, you will be trusted to lead the delivery of a Federal Agency’s Enterprise Security Architecture and Strategy. In this role, a typical day will include: 

  • Create and maintain detailed technical documentation, including user manuals, reports, deliverables, release notes, briefings, and knowledge base articles.
  • Collaborate with subject matter experts (SMEs) to gather information and ensure accuracy and completeness of documentation.
  • Translate complex technical concepts into clear, accessible language for both technical and non-technical audiences.
  • Organize and structure documentation to ensure logical flow and ease of use.
  • Edit and proofread documents to ensure clarity, consistency, and adherence to company style guides.
  • Develop and implement documentation standards and best practices to ensure high-quality content.
  • Work with design and development teams to understand new features and changes, and update documentation accordingly.
  • Use feedback from users and stakeholders to continuously improve documentation and address any issues or gaps.
  • Create templates to be utilized across the organization for deliverables.

 

Requirements

  • Bachelor’s Degree in Cybersecurity, Math, Engineering, Computer Science, Information Technology, Information System Architecture, Telecommunication System, Design or related discipline
  • 2 years of relevant experience
  • Exceptional writing, editing, and proofreading skills, with a keen eye for detail
  • Proficient in documentation tools and software such as Microsoft Word, Google Docs, Markdown, and documentation platforms like Confluence or SharePoint
  • Ability to understand and convey complex technical concepts to a diverse audience
  • Strong organizational skills and the ability to manage multiple projects and deadlines
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with technical and non-technical teams
  • Government IT experience is desired

 

Benefits

Maveris attracts and retains talent of the highest caliber by offering opportunities to work in exciting and challenging environments surrounded by bright minds. Our employees are our most prized asset and are rewarded with highly competitive compensation and a top-tier benefits package, including:

  • 401(k) with company match
  • Dental Insurance
  • Health Insurance
  • Vision Insurance
  • Life Insurance
  • Paid Time Off

 

About Maveris

Maveris offers exceptional, mission-focused, solutions to organizations facing highly complex IT, digital, and cybersecurity challenges. Our success is achieved by maintaining an environment of trust where people are encouraged to reach their fullest potential. Every candidate that applies to Maveris brings something unique to the table, and because our team is diverse, we consistently meet our goals and exceed client expectations. If you are a highly-motivated person with a willingness to learn, we invite you to apply today to join our team!

To learn more about employee benefits visit www.maveris.com.
For company updates and the latest job postings check us out on LinkedIn

About the company

Maveris is an IT and cybersecurity company committed to helping organizations create secure digital solutions to accelerate their mission. We are Veteran-owned and proud to serve customers across the Federal Government and private sector.