Home / Jobs / Account Manager

Share:
Facebook X Linkedin WhatsApp

Published 2024-09-01

Account Manager


Account manager

Company details

Type of job: Remote
Country: Worldwide
City: Anywhere
Company: castLabs


Description of the offer

Dive into the digital expanse as our new Account Manager, open to applicants of all genders!

This position provides the opportunity to immerse yourself in the thrilling world of video streaming, perfect for those with a deep passion for technology and a knack for fostering strong customer relationships.

As a core member of our Team, you will drive our mission to deliver superior video streaming solutions, building enduring relations with clients and elevating our stature in the global market.

Your mission involves:

  • Maintaining Valuable Customer Relationships: Actively manage and nurture existing customer relationships, ensuring all aspects of customer account management are handled with care, from routine inquiries to resolving complex issues—be it legal, technical, or billing-related.
  • Optimizing Customer Engagement: Customize our technology solutions to align perfectly with client needs, guaranteeing our services are not just provided but highly valued and integral to their operations.
  • Cultivating Strategic Partnerships: Strengthen and deepen existing relationships, identifying opportunities and keeping clients informed about new features, product enhancements, and additional suitable products.
  • Enhancing Brand Visibility: Represent our technological expertise and commitment to customer satisfaction at trade shows and conferences, reinforcing our position in the industry.
  • Seamless Collaboration Across Teams: Work closely with technical and back-office teams to ensure every aspect of customer service is coordinated and exemplary, enhancing overall client satisfaction.
  • Leveraging CRM Tools for Strategic Insights: Utilize our CRM tools expertly to maintain detailed accounts of customer interactions, successes, and areas for improvement, driving continual advancement in our customer management processes.

Your profile:

  • Proven experience in account management, ideally within the tech or video streaming sectors.
  • A strategic mindset with a robust track record of driving growth and an exceptional understanding of customer service dynamics.
  • A deep interest in the latest streaming technologies and a commitment to stay at the forefront of industry developments.
  • Exceptional communication skills in English, capable of engaging conversations and crafting compelling sales pitches.
  • An analytical approach, prepared to tackle challenges and devise effective strategies.
  • A collaborative spirit and an eagerness for continuous learning and growth.
  • Must be located in the Pacific Time Zone (PT) or be available to work standard business hours aligned with the Pacific Time Zone.

The Perks:

  • An open-hearted and empowering workplace culture that supports and nurtures your professional development.
  • Freedom to navigate your career path within our Holacracy-based organizational structure, offering flexibility and independence.
  • Extensive opportunities for personal and professional growth, allowing you to excel and make impactful contributions.
  • Flexible working arrangements that honor your personal and professional life balance.
  • A comprehensive rewards package that recognizes your crucial role in our achievements.
  • Biannual company summits, celebrating our collective success and shared journey.

Join us on this remarkable adventure at castLabs, where your dedication and skill in managing client relationships drive our continued innovation and success in the streaming industry.

Qualified People are considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

WE DON’T SEEK OR ACCEPT UNSOLICITED RESUMES OR CVS FROM RECRUITMENT AGENCIES. WE AREN’T RESPONSIBLE FOR, AND WILL NOT PAY, ANY FEES, COMMISSIONS, OR ANY OTHER PAYMENT RELATED TO UNSOLICITED RESUMES OR CVS EXCEPT AS REQUIRED IN A WRITTEN CONTRACT BETWEEN CASTLABS AND THE RECRUITMENT AGENCY OR PARTY REQUESTING PAYMENT OF A FEE.


How to apply?

Click on the button to get the company email or employment application form.
Apply on home page
Tags:


More options: Modify job, Delete job

Remember that you do not have to pay to participate in selection processes. Protect yourself from fraud with our Security Tips. If they ask you for money for an application you can Report job.


Promote your Job

Promote your job offer in the first positions.
$30USD for 30 days

Promote now

 

Top cities

Featured links

Follow us on Instagram @publiremote

@publiremote

 

 


Recents jobs

Published Tuesday 17 de December, 2024

Creative SEO Content Writer

Compose.ly
Remote
United States

  Objective We are seeking a talented and creative SEO Content Writer to produce high-quality, engaging content that supports our mission to make

, ,


Published Tuesday 17 de December, 2024

Paid Media Specialist

Ahrefs
Remote
United States

We’re looking for a paid media specialist who can drive impactful advertising campaigns, experiment boldly, and help us showcase Ahrefs industry-leading tools to

,


Published Monday 9 de December, 2024

Senior Paid Search Manager

Deel
Remote
United States

Who we are is what we do. Deel and our family of growing companies are made up of global teams dedicated to helping



Frequently Asked Questions (FAQ)

PubliRemote.com is an online portal dedicated to connecting employers and remote workers. We offer a platform where companies can post remote work opportunities and professionals can find employment from anywhere in the world.   At PubliRemote, you will find a wide variety of remote jobs, both for freelancers and for people who want to Work From Home with a fixed schedule.

Publiremote provides a user-friendly platform for job seekers, helping them find high-quality, remote opportunities across various fields. With a focus on matching skilled professionals with roles that offer flexibility and work-life balance, Publiremote is the go-to site for anyone looking to take control of their career.

Start exploring today and discover remote roles in graphic design, customer service, proofreading, content moderation, illustration, video editing, and freelance writing that let you work from wherever you feel most inspired.

Posting a job is easy! Just sign up, click on “Post a Job,” and follow the steps to enter your job details. You can publish your job listing for free or choose to promote it for added visibility.

A promoted job costs $30 for 30 days. Promoted listings appear at the top of search results, making it easier for candidates to find your post.

 

Publiremote.com focuses on remote job opportunities across a variety of fields, including tech, marketing, design, and customer service. We welcome positions that allow candidates to work from anywhere or in a remote capacity.

 

To attract quality candidates, be clear about the job role, requirements, and any specific skills needed. Adding a descriptive title and highlighting remote perks or benefits also helps your listing stand out.

 

We accept secure payments through Stripe, which supports most major credit and debit cards. Your payment information is protected, ensuring a safe transaction.

 

Yes! If you need help, our support team is ready to assist you. Please reach out via our Contact Us page, and we’ll get back to you as soon as possible.