Director, User Experience (UX)

About Us:

Fortanix is a dynamic start-up solving some of the world’s most demanding data protection challenges for companies and governments around the world. Our disruptive technology maintains data privacy across its entire lifecycle — at rest, in motion, and in use across any enterprise IT infrastructure — public cloud, on-premise, hybrid cloud, and SaaS.

With key strategic partners like Microsoft, Intel, ServiceNow, and Snowflake, Fortanix customers like PayPal, Google & Adidas are reaping the benefits. Recognized by Gartner as a “Cool Vendor”, Fortanix is revolutionizing cyber security.

Join the revolution!

Why work with us?

We’re seeking passionate people to work with us to change the very idea of how people use cloud computing. We take pride in making Fortanix a great place to work. Coworkers recognize that great ideas can come from anyone, and everyone is encouraged to jump in, contribute, and ask questions.

In tackling the hardest problems, we believe that working together will produce better solutions.

Requirements

Responsibilities

• Define and lead the vision for world-class user experience within the world’s most advanced and usable data encryption platform. We have ‘reset the bar’ on our competition and made advanced cryptography management as simple as using an on-line banking application in many ways. Time to go to the next level and innovate beyond any customer’s expectations.
• Partner closely with product management and engineering teams to define the tools, process and innovations for the user experience team.
• Introduce new concepts to the platform, such as dedicated workspaces in which to perform types of data protection which match how users work, and the responsibilities different personas carry.
• Hold the quality bar for usability as the top leader in the company focused on ensuring all users can avoid frustration, experience delight, achieve their essential outcomes with Fortanix products.
• Mentor and lead a small but growing team of designers and researchers to develop in their profession and achieve their personal maximum impact, and win as a team.
• Meet with and learn from customers directly concerning their joys and wishes for enhancements, across developer, administrator, auditor and knowledge worker personas.
• Help form the research agenda, and intake learnings into the product development lifecycle.
• Harvest learnings and experience from Fortanix internal colleagues, and seek feedback and ideas from the likes of Sales Engineering, Technical Support and Customer Success, and DevOps

Requirements

• 10+ years of user experience as a UX professional, ideally with a B2B enterprise product suite at least some of that time, with ability to lead and build great teams
• Should be able to create “big picture” strategy, along with the ability to provide detailed specific guidance to the team and enable them to execute more effectively and deliver products on time
• Strong customer focus and a deep commitment to delivering products that create customer value and delightful experiences
• Bachelor’s degree in HCI, Industrial Design, Anthropology, Computer Science, Psychology and/or a related field is a plus . Advanced degrees preferred, but not required.
• Strong technical aptitude with excellent visual and verbal communication skills. Quick learner
• Past leadership with cloud native applications and technologies is a bonus
• Experience selecting, and implementing tools such as Adobe Creative Cloud, Figma, etc. helpful

• Background understanding best practices and methods in design thinking, decision mapping, prototyping, information architecture, end user collaboration, and basic front end technologies needed. Basic front end coding familiarity helpful.

• Self-motivated and detail-oriented, with a strong work ethic. Willing to work hard in a fast moving startup environment.
• Strong problem-solving skills and willingness to roll up one’s sleeves to get the job done, and be a great example for others

Benefits

What we offer:

• We offer a collaborative work environment, amazing equity, great benefits, competitive salary, and the opportunity to redefine cloud computing.
• Unlimited PTO (it’s between you and your work!)
• Friendly culture that brings the best out of everybody
• 401k (no matching)

Fortanix is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, religion, age, gender, gender identity, sexual orientation or any other status. If you’re interested in working in a fast growing, exciting working environment – we encourage you to apply!