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Published 2023-06-02
Country: United States
City: Kansas
Company: FeedOtter
A Day-in-the-Life:
A Successful Strategist will:
Bonus Points for the following experience:
Position Details:
Get E-mail
jobs@weworkremotely.com
Tags: Other
Customer Success Strategist
Company details
Type of job: RemoteCountry: United States
City: Kansas
Company: FeedOtter
Description of the offer
FeedOtter’s mission is to make it easy for marketers to email their web-based content via their existing marketing automation and email software.
You will be our head customer strategist ensuring present and future users have an amazing, frustration-free experience using the FeedOtter application from setup to go-live.
A Day-in-the-Life:
- Holding training sessions and workshops with clients and sharing knowledge on how best to use our products.
- Reviewing customer usage and pro-actively reaching out to help customers get the most out of of their subscription.
- Making small changes to the HTML & CSS of user’s email code.
- Learning our customer’s use case to be able to advise them on marketing and emailing strategies related to our product.
- Conduct follow-up email campaigns to encourage trial users to convert to paid accounts. This is light “inside sales” where again the focus is providing the customer with a great solution to their pain point. On occassion you will send sales proposals and follow-up to bring new customers on-board.
A Successful Strategist will:
- Be self-driven
- Exude positive energy and have the ability to turn negative in positive
- Build strong relationships with customers
- Ask great questions and get clear on customer goals before proceeding
- Work well with marketers & business leaders at all levels of an organization
- Be able to learn new technologies and software products quickly
- Teach others and break down technical concepts
- Be able to Google (or chatGPT) their way out of just about anything
- Have a desire to learn new things and software skillsets
- Possess basic knowledge of HTML and CSS and be willing to learn more advanced concepts related to HTML email
Bonus Points for the following experience:
– Marketo, HubSpot, Pardot, Salesforce Marketing Cloud, Oracle Eloqua
– Dreamweaver
– HTML and CSS
– Active in an email community
– Have experience with email builder tools internal or external such as BEE
– Dreamweaver
– HTML and CSS
– Active in an email community
– Have experience with email builder tools internal or external such as BEE
Position Details:
- Remote position
- $65,000 Annual Salary
- 21 days of paid time off
- Fully paid health/dental benefits
How to apply?
Click on the button to get the company email or employment application form.Get E-mail
jobs@weworkremotely.com
Tags: Other
More options: Modify job, Delete job
Remember that you do not have to pay to participate in selection processes. Protect yourself from fraud with our Security Tips. If they ask you for money for an application you can Report job.
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