Group Product Manager, Healthcare System

We are on an ambitious mission to solve the healthcare shortage in the US by empowering independent practices to thrive. Our AI-powered software and services supercharge independent practices, helping them to grow their patient base and deliver better patient experiences.

We are growing fast. Our team consists of serial entrepreneurs, healthcare veterans and front-line providers, and product and engineering professionals who have worked at Google, Uber, Shippo, Shopee, SenseTime, Farfetch, and Daimler. We are quickly expanding and hiring top-tier entrepreneurial-minded individuals to build solutions for an industry that needs more support.

Klarity Health is looking for a full-time Group Product Manager to join our exciting Product team. As a Product Manager for a clinic management system, including Electronic Health Records (EHR), you will be responsible for overseeing the development, enhancement, and successful delivery of the product. This involves understanding the needs and workflows of healthcare providers, administrators, and patients, and translating those needs into product features and improvements.

Location: (Preferred) in-person at our HQ in Redwood City, CA or remote (US)

• Product Vision and Strategy: Set the direction and strategy for the product, based on understanding the market, competition, and user needs. This involves defining the product roadmap and setting priorities for development.
• Requirement Gathering: Work closely with customers (such as healthcare providers and administrators) to understand their needs and pain points. This often involves conducting interviews, surveys, and user testing.
• Product Development: Work with the development team to translate user needs and business requirements into new features and improvements. This includes writing and prioritizing user stories, reviewing prototypes, and providing feedback.
• Collaboration: Coordinate with various stakeholders, including developers, designers, sales, marketing, and customer support, to ensure a shared vision and successful product launch.
• Market Research: Stay up-to-date with trends and developments in healthcare technology and EHR systems. This could involve attending industry conferences, reading research reports, and analyzing competitor products.
• Regulatory Compliance: Ensure the product complies with relevant regulations and standards, such as HIPAA for patient privacy and ONC-ATCB certification for EHR systems.
• Product Launch and Marketing: Work with marketing and sales teams to plan and execute product launches, and to create sales and marketing materials.
• Performance Tracking: Track and analyze product performance using key metrics, and use this data to make decisions about future enhancements and improvements.

• Bachelor’s degree in a relevant field, such as healthcare administration, computer science, or business.
• Experience in product management and a strong understanding of healthcare systems and EHRs are required.
• Strong communication, leadership, problem-solving, and technical skills. Knowledge of healthcare regulations and standards. Ability to work effectively with diverse stakeholders.
• 5+ years of experience product management is required, preferably in the healthcare technology industry, working with EHR systems or similar healthcare technologies. Experience in a clinical setting a plus.
• Strong technical skills, solid understanding of software development practices, data management, systems integration, and user interface design.
• A strong understanding of the healthcare industry, including knowledge of clinical workflows, health information management, healthcare regulations (like HIPAA and HITECH), and standards for health information exchange (such as HL7 and FHIR) required.
• Excellent communication and leadership skills, collaborating with diverse stakeholders, and effectively conveying the product vision and strategy.
• Strong analytical and problem-solving skills are needed for analyzing market trends, understanding user needs, making data-driven decisions, and overcoming challenges that arise during product development.

• Base salary range: $160,000 ~ $200,000
• Performance Bonus & Stock Option Plan
• Medical, dental, and vision coverage for employee and family
• Life Insurance and Disability Benefits
• 401(k) Retirement Plan with Company Match
• Generous Paid Time Off and Holidays
• Employee professional development and wellness program