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Company details

Type of job: Remote
Country: United Kingdom
City: London
Company: VIQ Solutions

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Description of the offer

The Transcription Agency, a VIQ Solutions Company, is a leader in the transcription industry with a longstanding history of providing recording and transcription services globally and throughout the UK. Due to expansion we are seeking to recruit additional transcribers to our court transcription team. Successful applicants will be working from their own homes.

In this role you will listen to audio and video recordings of civil, family, tribunal and crown court proceedings and produce an accurate transcription of the audio.

You will encounter audio content that is of a sensitive and often challenging nature and so this role is best suited to those with a strong disposition. Each day you will encounter new and diverse content and have opportunities to apply and expand your general knowledge.

The recordings we transcribe and edit rarely feature just one voice and usually range from two to six speakers, although there can be more.

The job isn’t just ‘a bit of typing’, it’s a profession involving complete confidentiality, excellent hearing, perfect grammar, ability to meet deadlines and having a high level of motivation. Our entire team consists of dedicated, loyal, conscientious and extremely skilled people who are committed to ensuring that our high level of quality and service is upheld and maintained.
During training we will be restricted in the types of recordings that we can offer you but on completion of the training we will be able to offer you a more diverse range of recordings to transcribe.

We can offer successful applicants competitive rates of pay, along with a flexible level of work each week that is adaptable to their needs. All we ask is that you are available for a minimum of 20 hours per week but how you split these hours across the week is up to you – we work to your schedule. We currently have staff that work for us on a part-time or a full-time basis.

Essential Selection Criteria

Applicants should:

be fluent in English, with a solid understanding of grammar, spelling, punctuation and idioms (our transcripts are completed to a minimum accuracy level of 99.5%, but we strive for 100%, and so we require our workers to take pride in their work and be committed to maintaining our high quality levels);
have excellent listening and concentration skills, with the ability to work autonomously;
be able to consistently follow formatting and/or style guidelines;
be 100% reliable, possess excellent time management skills and have a mature and professional approach to work (the work we complete is deadline driven and there can be serious consequences for clients’ projects and legal deadlines if work is delivered late. Whilst the work is flexible for you to fit around your schedule, we do expect 100% reliability once you have accepted an individual assignment);
have their own internet access at home and their own laptop/desktop computer with a minimum operating system of Windows 10;
be committed to ensuring confidentiality and information security is adhered to and maintained. This will involve signing Non-Disclosure Agreements, Codes of Conduct, completing a Baseline Personnel Security Standard (including the provision of identity documents), the provision and maintenance of a clean DBS, and completing Information Security assessments and questionnaires (this may involve a remote access check on your system with you present). Applicants will be required to meet, maintain and adhere to all requirements, processes and protocols around information security and data protection;
have a moderate typing speed, we recommend a minimum of 70 wpm (whilst a fast typing speed is not essential, it is beneficial as it will impact on the turnarounds and work that we are able to offer you).
be available for a minimum of 20 hours per week
live within the United Kingdom;
be aged 18 or over.

Experience of transcribing legal content, including court hearings will be well regarded but is not essential.

Applicants without transcription experience who meet the above criteria, are capable, enthusiastic and quick to learn are encouraged to apply.

If you have recently applied for our Home-based Speech-to-text Editor – Non-Court Work (NCW) Legal Department roles, we ask that you do not apply for this position without first recalling your original application.

Application process.

If this sounds like the opportunity you have been looking for, then please complete the application form found via our website: https://thetranscriptionagency.com/vacancies/

If your application form is accepted you will be required to complete an assessment transcription to demonstrate your transcription skills.
Please note:-
Transcribers and transcription editors are self-employed and are therefore responsible for their own tax and National Insurance.
Hotmail and Live email addresses are sometimes problematic so you may not receive emails from us at these addresses. We recommend you provide an alternative contact email.
· Mac users are unfortunately not eligible at present as our software is incompatible.

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How to apply?

Click on the button to get the company email or employment application form.
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