Logistics Coordinator

Sunlighten’s Warehouse and Logistics team is seeking a Logistics Coordinator to join our growing team! As a Logistics Coordinator, you will support the logistics manager in coordinating the transport of Sunlighten’s products.

Your duties will include communicating with customers and carriers, tracking shipments, and providing delivery timelines. If you are interested in working in a family-oriented environment and gaining the skills to become a successful logistics and customer service professional, this position is for you! This opportunity has the potential to be fully remote, after a training period is completed.

For over 20 years, Sunlighten has been the leader in infrared saunas, which have been shown through clinical trials to help people feel better and achieve their health and wellness goals. Because the health and wellness industry is on pace to generate over 4 trillion dollars globally this year, Sunlighten continues to grow rapidly, and we are expanding in new markets globally.

Check Out This Video to Learn More: Sunlighten Careers: Get to Know Us – YouTube

Duties/Responsibilities:

• Analyzes and coordinate the logistical functions of the organization; assists in the life cycle of a product, including acquisition, distribution, internal allocation, delivery, and final disposal of resources
• Manage daily shipments activities to ensure incoming and outgoing shipments are properly planned and coordinated
• Work closely with suppliers and carriers to ensure Sunlighten’s needs are met and resolve any issues regarding shipments/deliveries
• Monitor and resolve customer cases pertaining to shipping concerns or damages by answering phone calls and responding to emails and chats
• Assist in daily order processing and ensure accurate inventory flow to properly set and meet customer expectations
• Assist the sales team, sales operations team, and customer care teams by quickly answering questions regarding delivery, inventory and estimated timelines
• Utilize data analysis tools to identify trends and make recommendations for improving efficiency, reducing costs, and optimizing operations
• Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position
• Perform other responsibilities as assigned

• Reliable transportation to our warehouse in Lenexa, KS
• Ability to work Monday-Friday from 8-5- schedule/hours can be adjusted (2-3 days remote flexibility available)

Education & Experience:

• High School Diploma or GED
• Bachelors Degree in Business, Communications, or a related field preferred

• At least 2 year of customer service or logistics experience

Skills/Abilities:

• Communication Proficiency
• Customer/Client Focus

• Strong attention to detail
• Strong organizational and time management skills
• Proficient with Microsoft Office Suite or related software.

Full-Time Benefits Package Includes:

• Remote position, upon completion of training
• Health, Dental, and Vision Insurance
• Life and Short-Term Disability Insurance
• 401(k), with Company Match
• Profit Sharing
• Paid Holidays and Competitive Paid Time Off Policy
• Flexible Spending Account (health care and dependent care)
• Professional Development and Tuition Reimbursement
• Associate Discounts on Saunas, Spa Products and Day Spa Services

Sunlighten provides equal employment opportunity. Discrimination of any type will not be tolerated.

Sunlighten is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.