Marketing Agency Account Manager

About Right Customer

Right Customer partners with the biggest online brands in the business & entrepreneurship space, like Ryan Pineda, Keaton “The Muscle” Hoskins, Sam Primm of Faster Freedom, Khang Le, and many more. Our clients have a combined following exceeding 25,000,000 individuals, and we monetize them by creating high-converting websites/funnels and spending millions of dollars every month on paid advertising.

About the Role

If you’re looking for a fast-paced role with HUGE personal earning potential, this is it. We’re looking for someone scrappy, hardworking, and long-term focused. We’d love to hear from you if you think that is you.

The account manager position is responsible for communicating with clients and organizing projects with the internal team. Candidates should be detail-oriented, super organized, and have an understanding of digital marketing and advertising.

***Note: We are seeking candidates who are local to the Atlanta Metropolitan Area and can reliably commute to our office in Alpharetta, GA.

What You’ll Be Doing:

• Conduct weekly Zoom calls and maintain daily communication via Slack with clients.
• Track and report key performance indicators (KPIs).
• Turn client needs into tasks and delegate to the team (While ensuring a balanced workload).
• Deliver excellent customer experiences and foster stronger client relationships.
• Onboarding and Offboarding
• Address and resolve customer concerns to minimize escalation.
• Take a proactive approach by keeping clients informed about their account status and presenting optimization or improvement plans, regardless of performance.
• Review and provide feedback on graphics & videos from the creative team.

• 2-3 Years of experience as a Digital Marketing Agency Account Manager
• Basic Understanding of Digital Marketing (Advertising, Websites, Funnels, SEO, etc)
• Strong Written & Verbal Communication Skills
• Project Management & Organization
• Exceptional Customer Service & Relationship Building
• Problem-Solving Skills
• Highly Detail-Oriented
• Proven Client Management Experience
• Able to Commute & Work in our Alpharetta, GA Office

• Unlimited Paid Time Off (Holidays, Vacation, Sick Days)
• Ongoing Training & Development
• Regular Salary Increases
• Performance Bonuses
• Growth Potential as Company Expands

Compensation

• Total Comp: $60,000 – $65,000 annually
• Base Salary of $42,000 – $52,000 annually
• Bonus Commission on Upsells and Renewals