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Marketing Coordinator
Company details
Type of job: RemoteCountry: United States
City: Anywhere
Company: CommentSold
Description of the offer
Marketing Coordinator (Product Marketing Team)
Join America’s largest live selling and video commerce platform, and help drive the next level of growth as our newest Marketing Coordinator.
Live Selling Starts at CommentSold.
CommentSold offers retailers a complete live sales solution. From onboarding and strategy, superior go-live technology, and live selling best practices to backend solutions for inventory, invoicing, and fulfillment–our team is there to guide a top-notch customer experience every step of the way.
As our Marketing Coordinator (Product Marketing Team), you’ll use your collaboration skills to work cross-departmentally, creating and maintaining cohesive collateral and communication that drives adoption for our products and features.
You’ll thrive in this role if: You’re a natural storyteller that’s copy obsessed; You have a high figure-it-out quotient and like autonomy; You’re energized when given a problem that needs a creative solution; And you’re flexible to competing (and sometimes changing) priorities. This is a unique opportunity to enter a successful growth-stage company in the competitive, highly evolving, and cutting-edge live-selling space.
In this role, you will
- Coordinate cross-departmentally, gathering pain points and related customer feedback to better position and communicate what issues our product and features solve for, resulting in sales conversion, product adoption, and customer satisfaction & retention
- Create and deploy in-product updates and communication through AppCues
- Maintain a biweekly product-focused newsletter to keep our customers informed on what’s new and what’s coming soon
- Work closely with Product Marketing Manager (PMM) to assist with messaging for new product and feature releases
- Create appropriate content and collateral including slides, one-sheets, and emails to support in driving feature adoption; provide additional content and collateral support as needed
- Draft video scripts for teams across the organization that request marketing assistance
- Maintain and update internal product marketing and important feature documentation
- Work in collaboration with the PMM to coordinate and maintain a monthly communications calendar
- Manage the product marketing slack channel; communicating updates, answering questions, and moderating posts
- Write customer communications for minor feature releases
- Maintain our Product Changelog as needed
- Provide support with general copywriting as needed
If you’re right for this role, you
- Have a BA/BS in Marketing/Advertising; or equivalent/relevant work experience
- Are a skilled and persuasive writer and verbal communicator, with the ability to adapt voice and style to a variety of audiences and platforms
- Have experience proofreading and copy editing
- Are coachable, and like working across many different teams
- Have excellent project management and organizational skills
- Are well-versed in social platforms
- Have experience (or interest) in e-commerce
CommentSold’s compensation package includes a market competitive salary, outstanding benefits, annual performance bonus potential, and opportunities for advancement.
Base Salary: $60,000 – $65,000/year
Competitive Compensation: We want every team member to be rewarded for their value and feel secure in their financial wellness. We conduct market analysis to ensure fairness and continued growth. We also offer bonus opportunities to reward folks for their contributions to our collective success when our company does well.
Vacation, Holidays, & Sick Time: Designed to give you flexibility and balance, we offer full time, exempt employees unlimited vacation policy. We observe 9 annual holidays along with an end-of-year, weeklong winter break, and a sick time policy.
100% Match 401k: We encourage investing in your financial security by matching contributions dollar-for-dollar for up to 3% of your annual salary, vested immediately. Option to enroll as soon as you join the team.
Health, Dental, and Vision: We offer 100% employer-paid health (Cigna), vision (Principal), and dental (Principal) insurance. With extensive provider networks and plan options for different coverage needs, our team is well taken care of!
Unlimited Virtual Care through First Stop Health: Coverage offers a range of support, from medical to mental health needs.
Paid Parental Leave: When you welcome a new child to the home (by birth or adoption) we support up to 12 weeks leave for primary caregivers and 4 weeks for secondary caregivers to bond with their child without worrying about financial stability.
$1200 Work Well Allowance: We provide the essentials, but to ensure you have a comfortable, productive workspace each full-time employee gets a $1,200 annual allowance for expenses like coffee, internet, and co-working fees.
$500 Be Well Allowance: Everyone invests in their mind and body differently, so we provide a $500 annual allowance to spend on your wellness needs as you choose (think: new running shoes, gym membership, mental health, etc.).
We’re building a community, our chosen circle, around a set of values that guide how we work and interact with the world around us. Our cultural norms at work can’t be turned off when the computer’s away — we live these in every part of our lives. Our team isn’t for everyone, so if you’re right for it, the following values should resonate strongly with how you live your life.
“Don’t Be An Asshole”: We’re intolerant to bad vibes, and genuinely love where we work (and want to keep it that way). We choose our fam by looking beyond a skillset – because roles can change – and surround ourselves with folks we want to spend our lives with.
“We Really Like Smart People”: We aim high and hire smart people to get there — folks that use logic and critical thinking to make the best decisions. We look beyond the problem and quickly build context to come to the right solution; our ever-changing and high-pace environment requires a team of great autonomous thinkers.
“Got It”: When we say “got it,” our team knows we’re owning it, we’re following through, and we’ll deliver beyond expectations. Put the effort into figuring things out yourself (hey, we’re all busy), and actively collaborate if you haven’t Got it; ownership also means knowing when to seek help and to never suffer in silence.
“We Work To Win”: We’re a rare team of folks that genuinely love to work hard because we know that putting in the effort gets the win — we’re the people that started our careers at the lemonade stand. Not at all costs, but we give it our all because our customers are hustling to grow their businesses, and the hustle’s more fun when we’re winning together.
“Unrelenting Feedback”: We collaborate for more than the high-fives (although they’re pretty great), and our team thrives on timely and direct feedback. There’s no hesitation in being direct; since we’re surrounded by smart people, we embrace thoughtful and challenging perspectives.
How to apply?
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Tags: Marketing
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