Operations Manager for a Marketing Agency

Hello, Operations Managers!

My name is Julia and I am the COO at Seven Lions Media Limited – we are a full-cycle direct-response marketing agency that develops white-label supplements with a global presence (but mainly in the US). We are an agile, 100% remote, dynamic company that focuses on product development and marketing, but does so much more than that!

We are looking to hire a motivated Operations Manager who has experience confidently executing strategies that will allow the company to meet and exceed aggressive goals while delivering client projects under budget and within deadlines that earn top job success scores. We want someone who can align with our main values which are to work smarter, not harder!

This is a full-time remote position.

We are looking for an Operations Manager specifically with these requirements:

• Excellent written and verbal English communication skills
• Has experience as an operations, project, or a product manager of at least 2+ years
• Has at least 2+ years of experience in the ecommerce space
• Has at least 2+ years of experience with direct response marketing
• Proficient in PM tool PRO (Clickup preferably) and G Suite Pro
• Team management experience
• Experience in addressing and coordinating client and company concerns and solutions
• Ability to maintain quality assurance and high-quality standards for work

Your responsibilities will include (but are not limited to):

• Overseeing and managing end-to-end product and project management including task assignments and verification, and Q&A
• Strategizing affiliate sales and developing affiliate reports
• Developing and organizing existing systems, processes, and SOPs business-wide as well as working with each department to create new ones that you will help grow and evolve
• Conducting analytics and split testing – execution and follow-up
• Managing external services (customer support, welcome calls, cart abandonment calls, email list management, direct mail campaign) – account setup, integration setup, communications, and reporting
• Product development – sourcing for actors, managing contracts NDAs, and agreements, funnel development, and conducting test orders with real credit cards
• Product translation projects – providing info, setting up spreadsheets to calculate profits, and product maintenance
• Ensuring compliance with relevant laws and regulations, including insurance and TM
• Managing product fulfillment, label design, creative asset, rebranding bonuses, and funnel monetization
• HR – head employees onboarding and salary/commission computations

Growth Opportunities/Perks:

• 20 Days paid vacation (or 10 days vacation and a Christmas leave)
• Bonuses based on KPIs
• Fully remote work (work from wherever you want)
• Rapid growth within the company, if you can prove yourself

This Position Is Perfect For You If…

You’re an Analytical and Detailed-Oriented Problem Solver.

You have strong analytical skills and a detailed approach to problem-solving. You have sharp attention to detail and can spot inefficiencies in strategies and find creative solutions based on your analysis and observations.

You’re highly Organized
You are organized enough to make sure that you’re on top of your own goals and responsibilities. You bring your whole personality to work and are willing to engage on a personal level. You put your whole heart into your work and uplift those around you.

You’re an Excellent Communicator

You have excellent interpersonal, written, and verbal skills that allow you to explain complex topics in simple ways. You are able to clearly get your point across and get all stakeholders aligned on a common goal.

What We Do:

Please visit our socials and website to get a good understanding of our services:

sevenlionsmedia.com

Our hiring process is made up of four parts, so please be aware that you will need to dedicate time for a questionnaire, a video, and two 1-on-1 interviews.

Thank you for taking the time to consider this position. I look forward to hearing from you soon!

Julia